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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cloe Rodrigues

Cloe Rodrigues

November 14, 2024

5  out of  5
rating by Cloe Rodrigues
"Back in April I was in an accident and when the other person’s insurance company dropped the ball, David was beyond helpful and reassuring that the problem was going to be resolved. Everything has been figured out now thanks to David’s help. He makes the “State Farm is there” motto - true. I can’t say thank you enough."
We responded:
"Cloe-Im so glad David was able to help you out with your claim and complimentary words towards David. We try every day to be there for our customers and appreciate your business and trust. Steve "
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Samantha Waddington

November 14, 2024

5  out of  5
rating by Samantha Waddington
"I love State Farm! I've been with them for about 10 years for car and renters insurance and they have been the most helpful group of people! David G specifically went above and beyond to provide guidance and advice! I can't compliment the office enough"
We responded:
"Samantha-thanks so much for your great review and referencing David. As you know we try to do our best to take care of our customers and i appreciate your kind words. Hope all is well with you and your family. Steve"
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Kim Benda

November 7, 2024

5  out of  5
rating by Kim Benda
"Gina is a truly compassionate and efficient agent! She went above and beyond in a situation where she didn't even need to lend a helping hand. Thank you so much for your assistance Gina!"
We responded:
"Thank you so much Kim for your fine words. Gina is always there for our customers and we try our best to lend the helping hand when we can. Have a great day!"
Profile photo of Maryanne Grady

Maryanne Grady

October 11, 2024

5  out of  5
rating by Maryanne Grady
"Gina was patient, informative and thorough."
We responded:
"Thank so much Maryanne for the kind words. Gina is all of those things and we appreciate all she does for our customers. We truly appreciate your business and trust. "
Profile photo of Dave Hoke

Dave Hoke

March 12, 2024

5  out of  5
rating by Dave Hoke
"Gina is great! Always helpful!! I can't say enough about her as a person, she is an agent but her personality and thoughtfulness is more than outstanding its personal and she takes time to invest in her clients! Thanks for always willing to connect and answer any concerns I've had and will have!"
We responded:
"Thanks Dave, we appreciate the kind words and your business. I’ll let Gina know of this compliment!"
Profile photo of Jennifer Mowers

Jennifer Mowers

March 11, 2024

5  out of  5
rating by Jennifer Mowers
"Gina at State Farm is wonderful to work with. She handles many vehicles on our commercial account. She is always helpful, pleasant and quick to respond."
We responded:
"Thx Jennifer-so glad Gina is helpful to you and your business. We appreciate all of your business and trust in her and our office. "
Profile photo of Beata Nyrek

Beata Nyrek

March 10, 2024

5  out of  5
rating by Beata Nyrek
"The staff is wonderful. They are on the ball and willing to help at all times."
We responded:
"Thank you so much Beata, we truly appreciate it and do our best to help out our customers to the best of our ability. We appreciate your business and trust. "
Profile photo of Joshua Chrysler

Joshua Chrysler

March 5, 2024

5  out of  5
rating by Joshua Chrysler
"Gina Nicolette has been extremely helpful with all my insurance questions. She is very relatable and always looking to give me the best deal possible it’s always a pleasure working with her."
We responded:
"Thx Josh-we all love Gina and appreciate the kind words. Btw, Gina loves working with you and your family too!"
Profile photo of Michael Ledford

Michael Ledford

February 8, 2024

5  out of  5
rating by Michael Ledford
"I recently had to file my first claim with state farm over a fire inside of my garage. During this hard time and difficult process Gina had checked up on me several times through out the claim process to ensure customer satisfaction. Contacted the claims department directly to move the process along and kept me posted on every detail. Gina helped me remain calm and stress free throughout the entire claim. Thank you!"
We responded:
"Mike- so sorry you had a claim, but am glad you were able to work it out with Gina’s assistance. She’s a valuable asset to our team. Thank you for your business and support, we truly appreciate it. "
Profile photo of Michelle Graves

Michelle Graves

February 6, 2024

5  out of  5
rating by Michelle Graves
"Nice, friendly people."
We responded:
"Thank you Michelle-we appreciate the compliment. Hope all is well with you and Don. "
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Nicholas Romo

December 13, 2023

5  out of  5
rating by Nicholas Romo
"Gina is the best. She is a walking encyclopedia of insurance. Thank you, Gina."
We responded:
"Thx for the kind words Nick, Gina is great and helpful. Happy Holidays!"
Profile photo of syracuse ZF

syracuse ZF

October 12, 2023

5  out of  5
rating by syracuse ZF
"Always a pleasure dealing with this office. Very kind people here,David has helped me many times, is always a pleasure to deal with and willing to do anything he can do to help."
We responded:
"Thank you so much! We strive to be helpful every time we interact with our customers. Thanks again for the kind words. "
Profile photo of Greg Guarnieri

Greg Guarnieri

October 1, 2023

5  out of  5
rating by Greg Guarnieri
"Working with your office has been a pleasure. Thank you for your help. Your team was awesome. I highly recommended everyone use Steve La Monica's State Farm office for all of their insurance needs. ."
We responded:
"Thx so much Greg, we appreciate your kind words, we strive to do our best to take care of you. "
Profile photo of Ivana

Ivana

September 14, 2023

5  out of  5
rating by Ivana
"Love going there and getting help from Gina! The best at explaining things in detail."
We responded:
"Ivana-thx so much for your kind words regarding Gina, she does a wonderful job helping our clients and explaining all of the details to everyone. We appreciate it very much!"
Profile photo of Tom Cannizzaro

Tom Cannizzaro

August 12, 2023

1  out of  5
rating by Tom Cannizzaro
"In 2018, I was rear-ended sitting at a red light driving to work. Now, State farm is dropping me. I was rear-ended meaning the accident wasn't my fault. But State farms claims it was and now they have a strike on my policy and refuses to reverse course. They are dropping me for an accident I didn't cause. And now I will have to pay more for my insurance when I find a new company.... All for an accident that wasn't my fault.... Just shows you what State farm REALLY care about. Profits > people"
We responded:
"Tom, I’m sorry this action has taken place. I would like to discuss this further with you personally, please call our office or let me know a convenient time to reach out to you. Steve "
Profile photo of Dan Scicchitano

Dan Scicchitano

March 2, 2023

5  out of  5
rating by Dan Scicchitano
"Very helpful & friendly!"
We responded:
"Thanks so much Dan, we truly appreciate it!"
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Ed Musengo

January 25, 2023

5  out of  5
rating by Ed Musengo
"Friendly and very helpful."
We responded:
"Thank you so much Ed, I truly appreciate it."
Profile photo of Brandon Martin

Brandon Martin

July 14, 2022

5  out of  5
rating by Brandon Martin
"Steve, Gina, Wendy & the team at State Farm are the reasons I would NEVER shop my insurance rates. Even if GEICO or Progressive could reduce my premiums by 50% (and I doubt they could) - they could never match the professional, responsive, and over the top amazing service I have ALWAYS received. We all hope to never have to make a claim, but if you’re looking for great coverage, great people, and great rates - look no further and give them a call!"
We responded:
"Thank you so much Brandon for the kind words. We work hard to make your experience a great one and truly appreciate the acknowledgment. Steve"
Profile photo of Robert Ogden

Robert Ogden

December 7, 2021

5  out of  5
rating by Robert Ogden
"What a pleasure to deal with a local agent who knows us and treats us as valued customers! My wife and I just changed from MetLife, a company that has always been difficult to reach, and as far as I know, does not have a local agent. (Certainly no local agent has ever reached out to us, even after 25 years as policy-owners.) Dealing with Wendy at our local State Farm has been a refreshing change!"
We responded:
"Thank you so much for your kind words, they are very much appreciated. It is truly a pleasure to have the opportunity to serve you and help you with your insurance needs. I’ll let Wendy know of this too! Steve"
Profile photo of popsiklestik “DYA” psn

popsiklestik “DYA” psn

October 31, 2021

5  out of  5
rating by popsiklestik “DYA” psn
"Very knowledgeable"
We responded:
"Thx!"
Profile photo of Mike B

Mike B

September 16, 2021

1  out of  5
rating by Mike B
"Had a bad experience with one of the agents, Steve called himself and apologized which I appreciate. I wound up switching agents because of this."
We responded:
"Mike-so sorry you received an unsatisfactory level of service. We have initiated Covid cautious measures to provide safety to both our customers and our employees. Please reach out to me to make an appointment if you would like to discuss this further. 12-24-Mike-so glad we were able to connect and discuss the issue and your concerns. Hope you and your family have a Merry Christmas and Happy New Year! Steve"
Profile photo of Chrissy Hoke

Chrissy Hoke

May 12, 2021

5  out of  5
rating by Chrissy Hoke
"Gina is so amazing very personable . Saved me a great amount and with more coverage."
We responded:
"Thank you much for the kind words Chrissy, we truly appreciate it. Gina is excellent to work wit, I so glad you agree."
Profile photo of Jessica Fisher

Jessica Fisher

February 2, 2021

5  out of  5
rating by Jessica Fisher
"Wendy is awesome! The whole staff has been kind and fast! Can't recommend enough!"
We responded:
"Thank you so much Jessica, we truly appreciate the kind words."
Profile photo of April Raymond-Smiedy

April Raymond-Smiedy

January 26, 2021

5  out of  5
rating by April Raymond-Smiedy
"Good quality service."
We responded:
"Thank you so much April we really appreciate it!"
Profile photo of Dina Douglas

Dina Douglas

November 3, 2020

5  out of  5
rating by Dina Douglas
"Called up talked to Mike he was great and even got a nice discount.He came and dropped off my binder within a day.Could not be happier!!"
We responded:
"Thank you Dina!"